About this policy
By using HostUp India’s services, you agree to follow this policy. Breaking it may lead to your service being suspended or terminated.
Prohibited content
You may not host or share:
- illegal content, or content that promotes illegal activity;
- content that infringes intellectual property, including copyrights, trademarks and trade secrets;
- child sexual abuse material (CSAM), under a zero-tolerance policy;
- threatening, harassing, defamatory or hateful content;
- malware, viruses, trojans or any other malicious code.
Network abuse
The following are strictly prohibited:
- launching denial-of-service (DDoS) attacks from our network;
- scanning the ports of other networks or systems without permission;
- running botnet command-and-control servers or botnet nodes;
- spoofing IP addresses or impersonating another host.
Email and spam
- No unsolicited bulk email (UBE) or unsolicited commercial email (UCE).
- Opt-in mailing lists must be verified.
- Sites advertised through spam may not be hosted.
Fair use of resources
- On shared hosting and VPS, you may not take over CPU, RAM or disk I/O at the expense of other customers.
- We may slow down or suspend a service whose load affects the stability of the cluster.
Security violations
You may not try to breach our infrastructure or other customers’ accounts. This includes unauthorised access, probing for weaknesses and exploiting vulnerabilities.
Reporting abuse
To report a breach of this policy, email [email protected] with the relevant logs and evidence.
Contact us
Questions about this policy? Email [email protected] or call +91 75996 95399.